Privacy Policy

Effective date: 19 October 2026

This Privacy Policy explains how AIA Digital Services Ltd (“we”, “us” or “our”), the operator of Adashe, handles information when you use the Adashe mobile application and related support pages.

Adashe helps people organise rotating savings groups, track contributions and payout turns, and keep group records. Adashe does not receive, hold or transfer group contributions or payouts. Members arrange and make payments directly to the organiser or intended recipient outside the app.

1. Information we collect or process

Depending on the features you use, we may collect or process these categories of information:

Account and profile information: identifiers used to sign in, such as your phone number or email address where provided, your display name, and profile image or avatar if you add one.
Group and membership information: group names and settings, member names or contact details supplied for invitations or group administration, roles, membership changes, schedules, contribution amounts, cycle and payout order information.
Group financial records entered into Adashe: expected or reported contributions, payment confirmations, contribution and payout status, receipts or evidence uploaded by users, dispute and replacement records, and related activity/audit history. These are records about payments arranged outside Adashe; the app does not process those payments.
Payout account details, if you choose to save them: payment-provider name, account name and account number or other payout details entered by you for use by your group. Only provide details that are necessary for your group arrangements.
Subscription information: the Adashe Pro product and base plan, purchase/transaction identifiers, purchase token used server-side to verify a Google Play subscription, acknowledgement and renewal state, and entitlement expiry information. Google Play processes the purchase and billing transaction.
Support and deletion requests: information you send to our support email and information needed to verify and process an account-deletion request.
Technical and security information: service logs and event records needed to keep the app secure, diagnose errors, prevent misuse, and maintain reliable service.

2. How we use information

Create and secure accounts and authenticate users.
Provide group creation, invitations, contribution tracking, payout scheduling, receipts, disputes, reminders, reports and related features.
Show relevant group records to the appropriate organisers and members so they can coordinate and maintain a shared record.
Verify Google Play purchases, acknowledge eligible purchases, manage Adashe Pro access, and process subscription lifecycle events.
Respond to support requests, investigate security issues, maintain auditability of shared group records, and comply with applicable legal obligations.

3. When information is shared

We do not sell your personal information. We share or disclose information only as needed for the purposes described in this policy, including:

Other members of your Adashe group: group information and contribution or payout status may be visible to organisers and members according to their roles and the features used. Do not enter information into a group record unless you intend it to be used for group administration.
Service providers: trusted providers that support app authentication, hosting, databases, backend functions, public support pages and service operations. Supabase provides parts of Adashe's authentication, database and backend infrastructure.
Google Play and Google services: subscription purchase and verification details are processed to validate and manage Adashe Pro billing and entitlement.
Legal, safety and security purposes: where reasonably necessary to comply with law, respond to valid legal requests, protect users, investigate fraud or abuse, or protect our rights and service.

We do not share group contributions or payouts with a payment processor to move money through Adashe because Adashe does not process those payments.

4. Storage and security

We use technical and organisational measures intended to protect information, including access controls and server-side safeguards. Information is handled by our app infrastructure and service providers. No online service can guarantee absolute security, so please keep your sign-in credentials and verification codes private and report suspected unauthorised access to us.

5. Retention and deletion

We keep information for as long as reasonably necessary to operate Adashe, maintain group records, provide support, protect the service, resolve disputes, meet legal obligations and enforce our agreements.

You may request deletion of your Adashe account and associated personal data from within the app or through our external account-deletion request page. We verify requests and process them as promptly as reasonably possible. Before removal, we may need to confirm account ownership and coordinate a safe handover where an account is responsible for an unfinished group. This review should not be used to deny or indefinitely delay a valid deletion request.

Some shared contribution, payout, dispute, audit, security or transaction-history records may need to be retained where necessary to preserve other members' records, investigate misuse, or meet legal obligations. Where appropriate, we will delete or anonymise personal information that no longer needs to be associated with you. Any retention required for a legitimate reason will be limited to what is necessary.

Deleting your Adashe account does not automatically cancel a Google Play subscription. If you have Adashe Pro, cancel it separately in Google Play under Payments & subscriptions.

6. Children's privacy

Adashe is designed for people managing savings groups and is not intended for children. Do not create an account or provide personal information through Adashe if you are not legally permitted to use the service.

7. International processing

Our service providers may process or store information in locations outside the country where you live. Where applicable, we take reasonable steps to use providers and safeguards suitable for handling the information necessary to operate Adashe.

8. Changes to this policy

We may update this Privacy Policy when our features, service providers or legal obligations change. We will post the updated policy here and change the effective date. Please review it periodically.

9. Contact us

For privacy questions, information requests or account-deletion enquiries, contact:

AIA Digital Services Ltd — Adashe
Email: aiadigitalservice@gmail.com
Account deletion: https://adasheapp.netlify.app/

Account deletion · Questions? aiadigitalservice@gmail.com